For towing assistance, call: 1-800-745-5791
Roadway Insurance offers car insurance policies with optional emergency roadside assistance. We work with National Safe Drivers to offer affordable roadside assistance and towing services.
Roadside assistance and towing can help clients with older vehicles that may be more likely to break down. It can also benefit drivers with long commutes. Roadside assistance provides 24-hour “peace of mind” so you stay calm during an emergency. The roadside assistance service can take you to the nearest facility to address your mechanical problem.
Our roadside assistance option includes these benefits:
- Route mapping: Convenient for vacation travel, you can request an exact route to your destination.
- Lost key or lockout assistance is a lifesaver when you lock yourself out of your car.
- Battery assistance: Tightening of cables, minor alternator adjustments, battery replacement, and jumpstarts.
- Tire changing service: You can get free tire changing using your own spare tire.
- Mechanical assistance: Minor roadside mechanical service (changing hoses, out-of-gas fuel delivery) to get your vehicle running. You’ll be responsible for the price of parts.
For additional information and pricing, contact our Roadway Insurance agents. We’ll be happy to help you determine which benefits are the best for your lifestyle and budget.
Should I Get Roadside Assistance?
Many people avoid roadside assistance because they don’t want to deal with the extra costs. But the costs are much greater when you have an emergency and don’t have the coverage to help take care of it. People call roadside assistance when they’re locked out of their car, have a flat tire, or their battery dies. All these things are hard to take care of on your own, especially if it’s dark outside or there’s inclement weather.
Emergency assistance benefits everyone, but certain groups should have roadside assistance. Elderly people and those with disabilities may not do something like changing a tire. Emergency assistance is great for older vehicles and new drivers, too, so you have coverage if something happens.
Driving often and over long distances can take a toll on your car. Frequently taking long travel trips or commuting over 20 miles each day to work means you’re more likely for something to go wrong.
Living in a remote area also makes you more vulnerable. You might find it hard to find help or get to a place where you can get assistance. So knowing that you have roadside assistance to rely on is incredibly comforting.
Emergency Roadside Services FAQs
Emergency roadside services can save you a lot of hassle. Read the answers to these frequently asked questions to learn more.
What do I do if I have an emergency on the road?
If you have an emergency on the road, don’t panic. Slow your breathing and check on any other passengers in the car to ensure they’re safe. If you can drive your car, pull over and stop. When you exit your vehicle, ensure that no vehicles are passing by.
Don’t exit the vehicle if drivers are passing and you’re stuck on the road. You need to exit your vehicle if you have a problem like smoke or a fire. Once you and your passengers are safe, call us for assistance.
How do I prepare for a roadside emergency?
An emergency kit in your vehicle can help you during an emergency on the road. Your emergency kit should include:
- First aid kit
- Flashlight
- Jumper cables
- Road flares
- Bottled water and nonperishable snacks
- Blanket
- Empty gas jug
- Multipurpose tools
Placing these items in your vehicle can help you prepare for anything. You should also keep up with routine maintenance, like oil changes and tire pressure checks. Make sure you know how to change a tire and jumpstart a car, even if you don’t ever plan on doing it yourself.
Can I get 24/7 emergency roadside services?
Yes, we work with Nation Safe Drivers to provide emergency towing services, emergency battery service, and emergency deliveries 24/7. No matter what time of day, NSD is there for you if you require assistance.
What do I do if I don’t have emergency roadside services?
You need to call a towing company and pay out of pocket if you don’t have emergency roadside services. Costs can add up if you’re in an emergency and don’t have the right coverage from your auto insurance company.
Is breakdown coverage worth it?
Breakdown coverage will include jump starts, towing, tire installation, and more. Breakdown coverage and emergency roadside services are worth it to give you peace of mind. You never know when you’ll need roadside assistance.
Can I get emergency roadside services if I don’t know where I am?
Yes, you can still receive emergency roadside services even if you don’t know where you are. We work with Nation Safe Drivers, who can track your location using GPS. Our emergency services can reach your vehicle no matter where you are.
Contact Roadway for Your Emergency Assistance Policy Today.
Are you someone who would benefit from emergency assistance coverage? We can get you the help you need with roadside assistance in Maryland, D.C., and Virginia. Request a free quote online or call us today.