Emergency Roadside Services

For towing assistance call: 1-800-745-5791

Roadway Insurance offers car insurance policies with optional emergency roadside assistance. We work with National Safe Drivers to offer affordable roadside assistance and towing services that can be added to your policy.

Roadside assistance and towing especially help clients who have older vehicles that may be more likely to break down, or who have lengthy commutes. This type of benefit provides 24-hour “peace of mind” in the event of an emergency. It assures that you will be rescued and taken to the nearest facility to address your mechanical problem.

Our roadside assistance option includes the following key benefits:

  • Route mapping: convenient for vacation travel, you can request an exact route to your destination
  • Lost key or lockout assistance: a lifesaver for those inconvenient times that you lock yourself out of your car
  • Battery assistance: tightening of cables, minor alternator adjustments, and jumpstarts
  • Tire changing service: free tire changing with your spare
  • Mechanical assistance: minor roadside mechanical service (ie-changing hoses) to get your vehicle running (you are responsible for the price of parts)

For additional information and pricing, contact your Roadway Insurance agent. We will be happy to help you determine which benefits are most suited to your lifestyle and budget.

Should I Get Roadside Assistance?

Many people avoid roadside assistance because they don’t want to deal with the extra costs. But the costs are much greater when you experience an emergency and don’t have the coverage to help you take care of it. Most commonly, people call roadside assistance when they’re locked out of their car, have a flat tire, or their battery dies. All of these things are difficult to take care of on your own, especially if it’s dark outside or there’s inclement weather.

Emergency assistance is beneficial for everyone, but certain groups should absolutely have roadside assistance. Elderly people and those with disabilities may not be able to do something like changing a tire. If you have an older vehicle or are a new driver, the peace of mind that emergency assistance can provide is important. You’re covered if something happens.

Driving often, especially over long distances, can take a toll on your car. Frequently taking long travel trips or commuting over 20 miles each day to work means you’re more likely for something to go wrong. Living in a remote area also makes you more vulnerable. It’s harder for you to find help or get to a place where you can get assistance. Knowing that you have someone to rely on is incredibly comforting.

Emergency Roadside Services FAQs

What do I do if I have an emergency on the road?

If you have an emergency on the road, don’t panic. Slow your breathing and check on any other passengers in the car to ensure they are safe. If you can drive your car, pull over and stop. When you exit your vehicle, ensure that no vehicles are passing by. Additionally, do not exit the vehicle if drivers are passing by and if you are stuck on the road. You need to exit your vehicle if there is a problem like smoke or a fire. Once you and your passengers are safe, call us for assistance.

How do I prepare for a roadside emergency?

Having an emergency kit in your vehicle can help you prepare in the event of an emergency on the road. Your emergency kit can include:

  • First aid kit
  • Flashlight
  • Jumper cables
  • Road flares
  • Bottled water and nonperishable snacks
  • Blanket
  • Empty gas jug
  • Multipurpose tools

Placing these items in your vehicle can help you prepare for anything.

Can I get 24/7 emergency roadside services?

Yes, we work with Nation Safe Drivers, who provide emergency towing services, road service, emergency battery service, and emergency deliveries 24/7. No matter what time of day, NSD is here for you if you require assistance.

What do I do if I don’t have emergency roadside services?

If you do not have emergency roadside services covered, you need to call a towing company and pay out of pocket. Costs can add up if you are in an emergency and do not have the right coverage from your auto insurance company.

Is breakdown coverage worth it?

Breakdown coverage will include jump starts, towing, tire installation, and more. Receiving breakdown coverage and emergency roadside services is worth it to give you peace of mind. You never know when you’ll need roadside assistance.

Can I get emergency roadside services if I don’t know where I am?

Yes, we work with Nation Safe Drivers, who can track your location using your phone so emergency services can reach your vehicle.

Contact Roadway for Your Emergency Assistance Policy

Are you someone who would benefit from emergency assistance coverage? We can help you get the help you need. Request a free quote online or call us today to get started.

Roadway Auto Insurance