Emergency Roadside Services

For towing assistance call: 1-800-745-5791

Roadway Insurance offers car insurance policies with optional emergency roadside assistance. We work with National Safe Drivers to offer affordable roadside assistance and towing services.

Roadside assistance and towing especially help clients who have older vehicles that may be more likely to break down. Those with lengthy commutes can benefit as well. Roadside assistance provides 24-hour “peace of mind”, and will keep you calm during an emergency. The roadside assistance service can take you to the nearest facility to address your mechanical problem.

Our roadside assistance option includes the following benefits:

  • Route mapping: Convenient for vacation travel, you can request an exact route to your destination.
  • Lost key or lockout assistance: A lifesaver for those inconvenient times that you lock yourself out of your car.
  • Battery assistance: Tightening of cables, minor alternator adjustments, battery replacement, and jumpstarts.
  • Tire changing service: Free tire changing using your own spare tire.
  • Mechanical assistance: Minor roadside mechanical service (changing hoses, out of gas fuel delivery) to get your vehicle running. You will be responsible for the price of parts.

For additional information and pricing, contact our Roadway Insurance agents. We will be happy to help you determine which benefits are the best for your lifestyle and budget.

Should I Get Roadside Assistance?

Many people avoid roadside assistance because they don’t want to deal with the extra costs. But the costs are much greater when you experience an emergency and don’t have the coverage to help take care of it. People call roadside assistance when they’re locked-out of their car, have a flat tire, or their battery dies. All these things are difficult to take care of on your own, especially if it’s dark outside or there’s inclement weather.

Emergency assistance is beneficial for everyone, but certain groups should absolutely have roadside assistance. Elderly people and those with disabilities may not be able to do something like changing a tire. Emergency assistance is great for older vehicles and new drivers too. So you have coverage if something happens.

Driving often, especially over long distances, can take a toll on your car. Frequently taking long travel trips or commuting over 20 miles each day to work means you’re more likely for something to go wrong.

Living in a remote area also makes you more vulnerable. You might find it hard to find help or get to a place where you can get assistance. So knowing that you have roadside assistance to rely on is incredibly comforting.

Emergency Roadside Services FAQs

What do I do if I have an emergency on the road?

If you have an emergency on the road, don’t panic. Slow your breathing and check on any other passengers in the car to ensure they are safe. If you can drive your car, pull over and stop. When you exit your vehicle, ensure that no vehicles are passing by.

Additionally, do not exit the vehicle if drivers are passing by and if you are stuck on the road. You need to exit your vehicle if there is a problem like smoke or a fire. Once you and your passengers are safe, call us for assistance.

How do I prepare for a roadside emergency?

Having an emergency kit in your vehicle can help you during an emergency on the road. Your emergency kit should include:

  • First aid kit
  • Flashlight
  • Jumper cables
  • Road flares
  • Bottled water and nonperishable snacks
  • Blanket
  • Empty gas jug
  • Multipurpose tools

Placing these items in your vehicle can help you prepare for anything. However, there are many more things that you can do. First, keep up with routine maintenance, like oil changes and tire pressure checks. Also make sure you know how to change a tire and jumpstart a car, even if you don’t ever plan on doing it yourself.

Can I get 24/7 emergency roadside services?

Yes, we work with Nation Safe Drivers to provide emergency towing services, emergency battery service, and emergency deliveries 24/7. No matter what time of day, NSD is there for you if you require assistance.

What do I do if I don’t have emergency roadside services?

If you don’t have emergency roadside services, you need to call a towing company and pay out of pocket. Costs can add-up if you are in an emergency and don’t have the right coverage from your auto insurance company.

Is breakdown coverage worth it?

Breakdown coverage will include jump starts, towing, tire installation and more. Receiving breakdown coverage and emergency roadside services is worth it to give you peace of mind. You never know when you’ll need roadside assistance.

Can I get emergency roadside services if I don’t know where I am?

Yes, wYes, you can still receive emergency roadside services even if you don’t know where you are. We work with Nation Safe Drivers, who can track your location using GPS. Our emergency services can reach your vehicle no matter where you are.

Contact Roadway for Your Emergency Assistance Policy Today.

Are you someone who would benefit from emergency assistance coverage? We can get you the help you need. Request a free quote online or call us today.

Roadway Auto Insurance